Warranty Terms & Conditions
01 Warranty Coverage
Arctic Fox warrants that the Super Mouse and its original accessories will be free from defects in materials and workmanship under normal use for a period of 12 months from the date of original purchase.
This warranty applies only to products purchased from Arctic Fox or authorized sellers.
02 What Is Covered
Under this warranty, Arctic Fox will, at its discretion:
- Repair the defective product, or
- Replace the product with a new or refurbished unit of equal or greater value, or
- Provide a partial or full refund if repair or replacement is not feasible
Covered defects include:
- Hardware manufacturing defects
- Touch display malfunctions not caused by misuse
- Wired connectivity failures due to manufacturing issues
- Control unit or internal electronic failures
- Button or sensor defects under normal usage conditions
03 What Is Not Covered
This warranty does not cover:
- Physical damage, cracks, or cosmetic wear
- Damage caused by accidents, drops, liquid exposure, fire, or misuse
- Unauthorized modifications or repairs
- Damage due to improper voltage, incompatible accessories, or third-party software
- Normal wear and tear, including surface finishes and coatings
- Software issues caused by operating system updates or third-party applications
- Loss of data, profiles, or user-defined configurations
04 Software & Firmware Disclaimer
The Super Mouse desktop software and firmware are provided "as is" and "as available."
Arctic Fox does not guarantee uninterrupted operation or compatibility with all operating systems or future updates.
Software updates may modify or remove features without prior notice.
05 Warranty Claim Process
To make a warranty claim:
You may be responsible for shipping costs depending on your location and warranty status.
06 Replacement Terms
- Replacement products may be new or refurbished
- Replacement units carry the remaining original warranty period
- Color, cosmetic design, or packaging may vary
07 Limitation of Liability
To the maximum extent permitted by law:
- Arctic Fox shall not be liable for indirect, incidental, or consequential damages
- This includes, but is not limited to, loss of data, productivity, or business interruption
- Arctic Fox's total liability shall not exceed the original purchase price of the product
08 Consumer Rights
This warranty provides specific legal rights. You may also have additional rights under local, state, or national consumer laws, which vary by jurisdiction.
Nothing in this warranty affects rights that cannot be excluded under applicable law.
09 Geographic Availability
Warranty service availability and terms may vary by country or region. International shipping, duties, and taxes may apply.
10 Changes to Warranty Terms
Arctic Fox reserves the right to update or modify these Warranty Terms & Conditions at any time. Changes will apply to future purchases and will be posted on this page with an updated revision date.
11 Contact Information
For warranty service or questions, contact:
No 17, 8th B Cross, Ganesh Nagar
Vidyaranyapura
Bangalore - 560097
India